Key Account Manager
About the Job
In 2017 Schneider Electric was ranked in the Top 10 places to work in Australia and top 25 globally! We offer a flexible work environment enabling you to take control of how you get your work done. We are global specialists in energy management and automation and with innovation, at our core, our technologies ensure that Life Is On everywhere, for everyone at every moment.
Our Buildings business creates integrated, multi-layered solutions that specialise in combining building services & intelligent automated systems including; HVAC, BMS, CCTV, Access Control and Energy Management, Metering & Monitoring.
Our solutions enable owners, end users and custodians, (Hospitals, Commercial, Retail, Industrial, Residential and Government buildings) to intelligently monitor, meter and control the attributes of their assets in real time, reducing consumption and improving reliability and quality.
Based in Notting Hill, Victoria and reporting to the Service Operations Manager, we have an exciting and challenging role for a Key Account Manager to join our team. You will promote Schneider Electric's service offerings including service projects and advanced offers. Identify potential risks & opportunities to the branch with the aim of increasing the branch's contribution levels. Maintain healthy profitable relationships with both internal & external customers to improve customer satisfaction (CSat).
You are someone who gets excited by innovation. A highly driven and confident professional, that wants to work for a values-based organisation whose solutions are leading edge. You are focused, collaborative and passionate about the work that you do.
The following will be key to your success :
- Achieving growth through solid relationships with our customers, gaining detailed understanding of their needs, pain points and strategic direction Aligning our solutions offer accordingly to suit our customers specific current and future requirements Build upon the current customer base of top-tier companies who are delivering smart buildings such as hospitals, schools, laboratories and the like Building relationships at all levels with construction contractors, high end consulting engineering firms, government and other stakeholders Being aware of market trends and the work you want to capture
Demonstrable experience in HVAC mechanical, CCTV and access control technology, supported by a solid track record of working with Facility Managers and other end users in a maintenance capacity would be an advantage.
You will demonstrate adaptability in technical sales by means of a success in multiple domains and or sectors with different products/solutions offerings and as an accomplished customer facing professional you will demonstrate success in building strategic relationships with key decision makers and stakeholders in our target customer groups
At Schneider Electric, we are open, we value differences, we listen, we learn, connect, and collaborate with others. We are proud to promote diversity, inclusion and work-life integration - we're a great place to work but we are continually striving to be the best place to work, join us and see how!