Product Application Engineer (Mechanical)
About the Job
This position is for a Systems Solutions engineer for Philippines, part of a team of mechanical and electrical engineers providing critical facilities consulting and design for the IT, telecoms, financial services and other key industries.
This position is part of a team that is responsible for designing high quality Electrical, HVAC, Fire Protection and mechanical services for building services, critical facilities (such as Data Centers and Command Centers) to meet the customer's project needs. This person is also responsible to ensure that the solutions offered for a given project ensures the successful project implementation, compliance to standards and achieves highest customer satisfaction.
This person should show initiative and leadership to develop opportunities from the early stage and into a complete solution for Schneider's clients. He also should have the ability to conduct effective communication from middle to senior level management of key customers and partners, and maintain a high profile with the business and project community to establish Schneider Electric's credentials as a reputable business partner.
This position works with the following key internal parties:
Ø Project Services Managers
Ø Sales and account managers
Ø Engineering Managers
Ø Key Functional Leaders
Ø Assessment and Professional Services Manager
Ø Line of Business Technical Leads
Ø Liaising with customer's project teams, consultants and internal teams to understand the project requirement/scope/needs and promote SE data center and secure power solutions to customer during prescription process.
Ø Development of SE systems or turn-key solution (design and build) which includes both SE's products/systems a well as integration of 3 rd party services and systems (interior fit-out works, electrical and mechanical systems, fire protection, etc.)
Ø Convert the project scope into solution to successfully meet the customer needs as well as create competitive advantage through right design and selection
Ø Ensure the solution compliance to the local standards, regulation, codes and safety requirements
Ø Create all required documentation in terms of load/capacity calculations, design calculations, drawings, layouts, specifications, block schematics, solution presentation, solution value proposition, compliance table, etc
Ø Solution design should ensure the successful project implementation and customer satisfaction
Ø Provide engineering support to the team during installation in terms of process, tools required, procedures, regulatory compliance, Dos and Don'ts, technical interpretations and support, and ensure quality.
Ø Work with the Commercial manager to provide the bid management support for solution development and bid proposal preparation.
Ø Work with procurement and provide the Bid Proposal and Solution framework and Identify and qualify vendors, provide first cut costing.
Ø Participate in customer meetings to communicate the project proposal status and any roadblocks
Ø Escalate any roadblocks during proposal creation to internal stakeholders. Provide regular reports on proposal status to Country Solution Manager
Ø Ensure the compliance to project processes, methodologies and procedures during bid approval.
Customer Care and Quality
Ø Ensure the successful compliance of solution to project scope by offering high quality solution
Ø Deliver services to achieve highest customer satisfaction during pre-sales stages
Ø Escalate any customer issues to Solution Manager and be responsible to ensure its closure
Ø Identify the improvements needed, document it and communicate to the respective owners and stake holders
Ø Responsible for identifying and qualifying third party service providers during project solution design
Ø Monitor and communicate the performance of partners
Ø Ensure the compliance to IT Division processes, methodology and code of conduct by sub-contractors and partners
Ø Select the partners to achieve higher customer satisfaction
Training and Development
Ø Update and educate yourself with the current applicable technologies, tools, processes and standards
Ø This position will be based in Philippines and domestic travel 25% of the time is expected. Occasional travel around Asia may occur as part of the role.
BACKGROUND AND EXPERIENCE
The ideal candidate should have the following background and experience.
Ø At least 5 to 10 years in a relevant engineering capacity of which at least 3 years should be in the mechanical/ Air Conditioning & Mechanical Ventilation design and implementation of critical facilities such as Data Centers or large industrial plants.
Ø Experience with data center facility implementation or engineering consulting industry preferred.
Ø Strong background and hands on experience in the construction industry in the areas of mechanical and electrical installation, testing and commissioning.
Ø Knowledge and experience in ACMV design (specifically in air cooled and water cooled chilled water plant design and operation).
Ø Knowledge and hands on experience of the below is an advantage:
§ Airside system design and installation
§ Hydraulic system design and installation (piping and pump system)
§ Knowledge in monitoring and control principles and application (BAS/BMS, DCIM).
Ø Strong communication, business management and consulting engagement skills.
Ø Team player and a leader, who can work effectively with customers and colleagues at all levels.
Ø Some business development and management skills are an advantage.
Ø Strong engineering & analytical skills.
Ø Independent and self-driven and work with minimum guidance.
Ø Professional Regulation Commission registration is preferred (Registered Mechanical Engineer or Professional Mechanical Engineer).
Ø Bachelor's Degree in Mechanical Engineering.