Warehouse(Inbound) Supervisor

Schneider Electric Johannesburg, Gauteng

About the Job

Job Purpose
The Inbound Supervisor is responsible for the day-to-day operations of the Receiving, put-away and returns departments. Responsibilities include staffing, training, safety, scheduling, receiving, processing returns, equipment maintenance and loss prevention. Manage and develop inbound members by Providing training and leadership.

Team Performance

  • Ensure all daily and monthly KPI`s are met and are updated
  • Monitor inventory control clerks' productivity, efficiency and accuracy of all processes (TO`s/hr.)
  • Assist employees with work process problems .
  • Examine work for exactness, neatness, and conformance to policies and procedures
  • Study and standardize procedures to improve efficiency of workers .
  • Issue written and oral instructions .
  • Ensure planning, performance & feedback meetings are held (SIM1)
  • Identify workload of all given areas and shift personnel to areas where additional personnel are needed
  • Ability to prioritize workflow and communicate priorities effectively with inventory control clerks.
  • Assist department manager by identifying work procedures in a priority manner and expedite workflow
  • Prepare and execute bi annual stock counts and cycle counts
  • Ensure daily and weekly workloads are being assessed and that agents are working optimally.
  • Ensure notification of price changes are communicated and implemented timorously.
  • Communicate all issues and provide solutions where possible, i.e. failed deliveries, out of stocks etc.
  • Ad hoc Duties as and when required, (Overtime etc.)

Administration and Control
  • Ensure daily activity and status reports are done timorously.
  • Check & action Sweep reports (LL01, ZVFJ, LX03 QC and GR etc.)
  • Provide data and reports as and when required to management.
  • Adhere to the Warehouse Standard Operating Procedures (SOP) and Schneider Performance System (SPS)
  • Assist in training of new staff members to reduce DCR and LDR
  • Plan and coordinate together with transport department the scheduling of stock deliveries, (LCL and FCL)
  • Assess feasibility and obtain authorization prior to processing special deliveries, (manual deliveries and free issues)
  • Communicate unresolved stock discrepancies and providing details and action taken.
  • Respond to Internal enquiries and provide resolution.
  • Ensure any discrepancies are followed up with Suppliers, DSP and transport department and CR`s are created in time.
People Management
  • Supervise the time management of the Inbound team and address as and when necessary.
  • Ensure all Inbound team are well informed of all processes, procedures & policies.
  • Ensure all leave requests are attended too, once approved employee's capture on SAP or manual leave forms.
  • Ensure that all staff understand and effectively and apply the Schneider Electric Culture.
  • Ensure 100% adherence to the Company Rules and the Schneider Electric Disciplinary Code.
  • Implement and maintain performance management with all staff.
  • Handle disciplinary enquiries as and when needed.
  • Assess staff training needs.
  • Recruitment of staff.
  • Coaching, motivating and retaining staff and coordinating, rewards and incentive schemes.
  • Ensure an effective working relationship is maintained with Internal customers.

  • Diploma in Supply chain or relevant qualification NQF6
  • Possession of a Bachelors in Procurement, Supply Chain or Business related is an added advantage
  • Sap knowledge a must (WMS)
  • 3-5 years' experience in busy warehouse environment
  • Excel skills a must
  • Excellent written and verbal communication