Business Systems Consultant 5

Wells Fargo Charlotte, NC

About the Job

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.


Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. Provides direction and guidance to less
experienced staff. Provides direction and guidance to less experienced staff.  Applies knowledge of industry trends and technology to drive organizational change and position Wells Fargo for the future. 

Provides leadership in the integration /implementation of programs/services/initiatives with cross-functional business partners, recognizing the significance of competing priorities and strategies, and adjusting as necessary. Develops metrics and tracks/evaluates performance of programs, services and initiatives. Ensures plans adhere to appropriate policies and regulations. Specifically, will organize, plan, and direct IT Platform Life Cycle Management (LCM) events such as: Hardware and software tech refreshes, standing up new infrastructure, post migration clean-up of old servers, transferring hardware assets, upgrades, supporting application team requiring infrastructure, and other events supporting our charter.
Prior experience of Hardware Infrastructure and Server Life Cycle Management is highly desired. The ideal candidate should have track record as a recognized expert and visionary in providing strategic business solutions to enterprise-wide technology initiatives.



Required Qualifications

  • 7+ years of business systems analysis experience, business systems design experience, or a combination of both
  • 6+ years of distributed servers platform experience
  • 6 + years of technology infrastructure management experience
  • 3+ years of consultative business analysis experience
  • 9+ years of information technology experience
  • 3+ years of communications experience
  • 3+ years of strategic planning and development experience
  • 1 + year of technology management experience supporting integration activities
  • 2 + years of technology project management experience



Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • 5+ years of process definition and documentation experience
  • 5+ years of process design or improvement experience
  • 5+ years of process engineering experience
  • 5+ years of reporting experience
  • Ability to deliver concise, time critical information to all levels of management, technology and business teams
  • Ability to deliver, evaluate, or test large technology efforts
  • Ability to dissect complex situations and refocus on the most critical technology tasks
  • Ability to identify business needs and deliver solutions in close partnership with line of business and technology
  • Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams
  • Ability to manage multiple or large technology infrastructure components
  • Knowledge and understanding of application and distributed system technology projects
  • Knowledge and understanding of implementing technology solutions
  • Knowledge and understanding of Information Technology processes and technologies
  • Experience delivering, evaluating, or testing large technology efforts



Other Desired Qualifications
  • Expert Level skills in:
  • MS office tools
  • Communications both oral and written with all levels including senior leadership
  • Facilitating large meetings
  • Status and progress reporting


Job Expectations

  • Ability to work additional hours as needed



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.