Information Security Analyst 3- Public Key Infrastructure (PKI)

Wells Fargo Chandler, AZ

About the Job

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

The Public Key Infrastructure (PKI) team provides full lifecycle management for approximately a million digital certificates (electronic IDs) to entities (people, machines, applications, websites, etc.) used to enable information security services providing data confidentiality, integrity verification, and sender (and possibly receiver) authentication.  Wells Fargo's PKI services are consumed by team members, partners, and customers of Wells Fargo.

The position’s responsibilities center on supporting the PKI Engagement & Support team and are focused on working with partners to support PKI services and remediate certificate related issues ensuring the security of the Wells Fargo network and sensitive data within the Enterprise.

Key functions performed are not limited to:
• Provide technical support for the use and management of digital certificates to Application, Database, Network, OS, and Web administrators.
• Performing administrative tasks such as developing on call schedules, developing /posting metrics, and collecting evidence for audit.
A Successful Candidate Will Possess the Following:
• A thirst for learning and a strong desire to make a positive difference
• Superb oral and written communication skills
• The ability to troubleshoot issues in a highly technical environment
• A knack for staying current on new technology
• A passion for Information Technology and Information Security

Required Qualifications

  • 3+ years of information security administration experience
  • 1+ year of public key infrastructure experience
  • 1+ years of technical troubleshooting experience
  • 2+ years of experience administering and supporting server-based operating systems such as Windows or Unix

Desired Qualifications

  • Solid knowledge and understanding of information security practices and policies
  • Good verbal, written, and interpersonal communication skills
  • Excellent customer service skills
  • Knowledge and understanding of SSL (Secure Sockets Layer) Internet security protocol
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Professional presentation skills
  • Certified Information Systems Security Professional (CISSP)
  • Process definition and documentation experience
  • Remedy experience
  • SharePoint experience

Job Expectations

  • Ability to work on call as assigned
  • Flexibility to frequently be on call beyond normal working hours

Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZ
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.