IT Network & Telecommunications Engineer

Garmin Olathe, KS

About the Job

Information Technology is rebooting the workforce one computer, one operating system, one associate at a time. From developing new tools and implementing standards-based applications to managing Garmin servers, email and phone systems, the team uses industry-standard technologies but also creates customized programs to meet the company's needs. At Garmin, IT teams are comprised of associates who share the same passion about what they do every day.

We offer a relaxed team environment (no dress code!) where advancement is found from sharing knowledge, not hiding it! While we promise you a lot of responsibility, you also will have the opportunity to have ownership over projects...oh, and we promise you there will be some fun mixed in there, too!

We are looking for a full-time IT Network & Telecommunication Engineer 2 for our headquarters in Olathe, Kansas. In this role, you will be responsible for efficiently managing technology through the use of tools and scripting. Organizes, leads, and coordinates with other parts of IT to ensure components of overall system are managed. Other essential functions include:

  • Designs and develops complex, integrated solutions to meet business requirements or enhance performance of Garmin's network and telecommunications systems
  • Performs and evaluates costs analyses and vendor comparisons form small through large scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendations
  • Provides 24x7 on-call support
  • Continuously develop technical subject matter expertise on established and emerging network & telecommunications systems and other network & telecommunications technologies
  • Communicate effectively regarding system operations and environment changes
  • Adhere to SOX, PCI, and other regulatory requirements as dictated
  • Understands and avoids capacity, redundancy, and health constraints of network & telecommunications systems
  • Ensures that all security requirements are met or exceeded
  • Demonstrates proficient use and knowledge of standards and procedures
  • Communicates in written and verbal form effectively in a large team or departmental setting
  • Serves as a mentor to less experienced IT Administrators (Administrator 1)
  • Provides reliable solutions to a variety of problems using sound problem solving techniques including performing root cause analysis and identification of corrective action for given problems
  • Performs and plans minor version upgrades
  • Uses tools and scripting to efficiently manage technology
  • Makes recommendations for component level improvements
  • Identifies interdependencies in system and application components
  • Coordinates cross team non-project changes
  • Participates in roadmap planning for systems or applications
  • Organizes and leads meetings with users of IT systems
  • Understands change is important and adapts well
  • Welcomes constructive feedback as an opportunity to improve
  • Professionally approaches situations in which conflict is present
  • Appropriate levels of security access are monitored
  • Applies Garmin's Mission Statement and Quality Policy and exhibits enthusiasm for and a desire to see Garmin succeed

Qualifications

Qualified candidates possess a Bachelor's Degree OR Master's degree in Computer Science, Information Technology, Management Information Systems, Business or another technology related field AND 2 years relevant experience OR an equivalent combination of education and relevant experience. Other requirements include:

  • Outstanding academics
  • Demonstrates ability to solve moderately complex technical problems independently
  • Demonstrated experience in successful implementation of technology solutions
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills in a small team setting
  • Consistently demonstrates quality and effectiveness in work documentation and organization

DESIRABLE QUALIFICATIONS:

  • Superior academics (cumulative GPA greater than or equal to 3.5 as a general rule)
  • Previous experience working in a team environment