Loan Processor - Servicing II
About the Job
At The Standard, you’ll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
Ready to reach your highest potential? Let’s work together.
The Loan Servicing Processor II is responsible for coordinating the workflow between the Loan Servicing, Closing, Loan Participation and Watchlist teams through efficient loan file management, document production, and reporting. Independently manage a variety of daily, weekly, monthly, quarterly and annual tasks. Requires the ability to balance a variety of tasks while supporting multiple people and deadlines.
Support team in handling insurance renewals, time sensitive projects, communications with internal and external customers and dealing with complex transactions. Serve as back-up to the Processor team in high-volume times. Assist in electronic file organization and documentation.
Receive and prioritize incoming correspondence and phone calls. Respond to inquiries, including responding to routine requests for materials and information. Maintain confidential information including department records and files.
Prepare journal entries and check requisitions. Ensure compliance with internal controls over processes. Perform varied administrative and clerical duties, including creating correspondence, scanning, photocopying, filing and maintaining office equipment.
Education: Associate’s degree in real estate, finance, business or related field.
Experience: Two or more years of relevant work experience, in a dynamic office environment with an emphasis in accounting or systems reconciliation, or the equivalent combination of education and/or relevant experience. Confidence to work with a variety of staffing levels. Must be self-motivated, manage time, eager to assist where needed, and able to work autonomously a significant amount of the time
Lift loan files weighing up to 30 pounds
Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.