Marketing Project Manager

Clearlink - SLC Salt Lake City, UT

About the Job


COVID-19 Precaution:

Out of an abundance of caution due to the concerns surrounding the current situation with the Coronavirus (COVID-19), we will be conducting our hiring process completely virtually. That means that all interviews and onboarding activities will be held online or over the phone. The health of our employees and candidates is our main priority and we hope you will forgive any inconvenience that may arise from this non-conventional approach. While the day-to-day approach has changed a bit during this time, our commitment to hiring the best talent in the industry and helping them to thrive both personally and professionally is stronger than ever.


Who We’re Looking For

Marketing Project Manager


Do you love organization? Consider yourself a bit of a servant leader? Got a thing for spreadsheets and processes? 


You’ve come to the right place. We’re looking for someone efficient, hungry, and collaborative to help our Agile marketing team drive results for some of the largest—and most recognizable—brands in the world.


As a Marketing Project Manager, you’ll act as a bridge between leadership and the teams tasked with the execution of a project. You’ll work alongside Website Managers, Marketing Directors, Account Managers, and Creatives, and will report to the Manager of Marketing Project Management. 


You’ll also monitor progress, define goals, and develop timelines. More specifically, you’ll keep us on track.


Breaking Down Your Day-to-Day

  • Own brand team’s sprint plan and Issue Request Queue in Jira
  • Simultaneously manage multiple projects that vary in size, scope, and difficulty (bugs, page builds, site builds, urgent brand requests, compliance issues, updates, maintenance, multi-team, cross-departmental)
  • Manage team member schedules as they pertain to sprint goals
  • Identify and explain dependencies and milestones, while tracking progress of projects
  • Track sprint velocity and burndown
  • Identify and remove any roadblocks
  • Work with the team to ensure thorough scopes are created before projects enter production
  • Manage and communicate shifting priorities to ensure projects reach completion by expected due dates
  • Build project backlog and sprint plans in collaboration with the Marketing Manager and cross-functional team members 
  • Own and facilitate communication in Daily Standups, Backlog Planning, Backlog Refinement, Sprint Planning, and Sprint Retrospective meetings
  • Present regular status reports to team leadership
  • Be a key contributor to a culture of accountability
  • Act as a go-to resource for project-related questions and concerns
  • Attend regularly scheduled client meetings


What You Need

  • Bachelor's degree or greater 
  • 3+ years’ experience as a project manager (main role)
  • Experience managing projects involving multiple resources and channels
  • Excellent project- and time-management skills
  • Experience working with Jira preferred
  • Familiarity with both Agile and Waterfall workflow methodologies and Scrum framework preferred
  • CSM or A-CSM certification preferred
  • Exceptional attention to detail and meticulous organization
  • Ability to assume new responsibilities as priorities change
  • Strong problem-solving and decision-making abilities
  • Strong relationship-building skills
  • Collaborative work style
  • Excellent verbal and written communication skills
  • Ability to operate within a team of Project Managers to learn and grow


What We Offer

  • Competitive pay
  • Award-winning healthcare coverage and wellness programming, including onsite massage therapists, yoga classes, and personalized nutrition and fitness coaching
  • 401(k) matching
  • Investment in your personal development: tuition reimbursement, leadership programming, opportunities for industry conferences and influence
  • Generous PTO and work / life integration 

Clearlink, a SYKES company, is an award-winning digital marketing and sales company headquartered in Salt Lake City, Utah. Clearlink's leading-edge technology and 2,000 digital marketing, sales, and data science experts are the reason it’s been a trusted partner for Fortune 500 companies since 2003. Clearlink’s people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility. As the global leader in Intelligent CX, Clearlink is committed to providing intuitive, connected, and engaging experiences throughout the customer journey.

And in the past year alone, Clearlink and our people have been honored with over a dozen awards, including:

  • Utah Business Magazine’s SAMY Awards
  • Utah Business Magazine’s 40 Under 40 Awards
  • Utah Business Magazine’s 30 Women to Watch Awards
  • Utah Business Magazine’s 20 in Their 20s Awards
  • Utah Business Magazine’s Fast 50 Awards
  • Search Engine Land Awards, Best In-house SEO Team Finalist
  • PR Daily Digital PR Awards, Viral Campaign Award
  • PR Daily Digital PR Awards, Media Relations Campaign Award
  • Utah Diversity Connection, Large Business Diversity Award
  • The Stevie Awards, Achievements in Health and Wellness
  • The Stevie Awards, Achievements in Developing and Promoting Women in Business
  • The Stevie Awards, People-focused CEO of the Year
  • Utah Business Magazine’s CEO of the Year
  • Achievers 50 Most Engaged Workplaces Award
  • Women Tech Council’s Shatter List