TECHNICIAN I, PATIENT CARE (Outpatient Services)

Bayhealth Dover, DE

About the Job


The Patient Care Technician 1 (PCT I) in Outpatient Services is responsible for a wide variety of technical and clerical procedures. PCT I has frequent direct patient contact when performing phlebotomy, specimen collection and specimen transport. Utilizes computers for patients specimen ordering, accessioning and general data entry.

Must be a current student or graduate from a technical program for phlebotomy, EKG, medical assistant, patient care technician, or Certified Nursing Assistant. Will also accept current Medical Laboratory Technologist (MLT) or Medical Laboratory Scientist (MLS) student or 5 years of phlebotomy experience. Must have training in Phlebotomy. Must have basic computer skills including Word and Excel. Must have current BLS.

Special Knowledge, Skills, and/or Abilities:

  • Ability to fully concentrate on task at hand for extended periods of time.
  • Strong learning and memory skills; ability to process verbal communications efficiently
  • Ability to collect data, problem solve, establish facts, and draw conclusions.
  • Ability to perform under stress when confronted with emergency or critical situations.
  • Ability to perform a variety of duties and multi-task, without loss of efficiency or composure.
  • Ability to clearly communicate, present ideas, facts, and clinical information.
  • Ability to maintain interpersonal relationships, facilitating task accomplishments, cooperating, and resolving conflicts, recognizing needs and being sensitive to others.
  • Must be proficient in reading, writing, and speaking English.